Services & Support

Supporting the Hard of Hearing on the Coast since 1977

Available Resources

Magnetic badges -

Magnetic badges with various messages.

Badges with pins are also available.

Wristbands -

Band worn on your wrist saying you are hearing-impaired, handy when in hospital or travelling.

Hearing help cards -

Plastic cards with a message saying you are hearing-impaired.

BHA Canberra Communication booklet -

16-page booklet with tips on how to communicate with a hearing-impaired person, particularly at home.

Travel/ Hospital Kits –

This kit can reduce the chances of having a stressful time when travelling or going into hospital and is currently being subsidised by BHACC.

 It contains signage to identify you as a hearing-impaired person with special communication needs, guidance on what to take with you when travelling or going to hospital, and trouble-shooting tips.

The Travel/ Hospital Kit is based on the original Personal Hospital Kit that was developed by Better Hearing Australia Canberra.

Read a member’s Testimony here

If you are interested in any of these resources please contact us to discuss how we can help.

COMMUNICATION TIPS for the Hearing and Friends

The tips listed below will be added to over the coming weeks so keep checking our website for new additions.  Some will be tips that you already use, and some may cast a new light on hearing loss for you, your family, and friends.

A diagnosis of hearing loss can be emotionally unsettling for some people and as they come to terms with the loss and learn to manage it, there are many ways in which support can be given.

 

 

 Tips for Deaf and Hard of Hearing People 

 Tips for your Family and Friends

Where possible conserve your energy.  Allow others to do things for you.  Hearing loss is very tiring.

 

Recognise that hearing loss is exhausting, having to concentrate all the time so that communication flows correctly and that the Hard of Hearing person ‘gets it right’.

Be ready to assist.

 

Be brave and let others know about your hearing loss.

 

 The loss of hearing can be very unsettling and positive support is needed and appreciated.

 

Remember to position yourself to your advantage when talking with others. Make sure the light is not in your eyes and is on the face of the person to whom you are speaking.

 

People with hearing loss need to see lips, facial expressions, and body language clearly to communicate well.  Make sure that the area is well-lit and that the light is not in their eyes.

 

Communication is most effective when we are positioned on the same level as the speaker.

If they are seated, take a seat next to or opposite them.

 

Communication is most effective when we are positioned on the same level as the speaker.

If they are seated, take a seat next to or opposite them.

 

 

Teleaudiology

Teleaudiology Guidelines for Audiologists have been written by Audiology Australia and accepted by the Department of Health who funded the project. Information about Teleaudiology for consumers of hearing services can be found at the Audiology Australia Teleaudiology website https://teleaudiologyguidelines.org.au/consumer-overview/ to help them with this option of audiology service delivery.

Information about Hearing

We have information sheets explaining many aspects of hearing loss.  Contact us to discuss the problems troubling you and we will send you information to assist you better understand your problems and what action you can possibly take.  An example of two information sheets are shown here

Communication Strategies

Hearing Loss can affect family, friends and work colleagues of the person with a hearing loss. Each person can play a role in reducing problems that can arise during a conversation. There are communication strategies for both the listener and partner which can help reduce conversation difficulties…

Bluetooth Compatible Hearing Aid

Bluetooth technology was developed by Ericsson, for use with mobile phones. Bluetooth uses radio frequencies to allow devices such as mobile phones, digital tablets, computers and smart television sets to communicate with each other without the use of any cable or wiring…

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